Parts & Service

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Yamato Parts and Service

With offices in Wisconsin, California, and Mexico, and a team of regionally-based service technicians, Yamato is committed to making sure your machines are up and running when you need them to be. We’re focused on providing you with scales that offer increased speed, higher accuracy, more efficiency, faster troubleshooting, easier diagnostics, quicker error recovery, and maximized uptime.

Accept no imitations – insist on Yamato Genuine Parts and Service.

Yamato Genuine Parts

Don’t jeopardize your machine’s operating efficiency by using aftermarket parts. We have extensive parts inventories on hand in our three offices so we can deliver what you need when you need it.

  • 95% of parts are shipped out the same day they’re ordered
  • Customized spare parts packages available
  • Upgrades and accessories for existing scales also available
Need help ordering a part for your scale? Contact us for assistance.

Yamato Genuine Service

Extend the life of your scale with proper maintenance. We provide training, emergency response service, and preventative maintenance programs for all generations of our scales.

  • Emergency response offered
  • Contracts for scheduled technician visits, training, machine inspections, and audits available
  • Customized onsite training programs for operating, maintaining, and cleaning machines available
  • Parts usage analysis available to support the development of a preventative maintenance program

Contact us for more information on all our Yamato Genuine Services.

Training Programs

Maximize the efficiency of your machine with one of our training programs.

  • Classes are taught on a set curriculum emphasizing scale basics and best practices
  • Advanced applications training also available
  • Bilingual training offered
  • Conducted at Yamato’s offices in Wisconsin, California, and Mexico
  • Onsite training courses in your plant also available

For more information on our training programs, contact us.

High-Speed Video Analysis

Gain insights on the performance of your packaging system. Yamato has pioneered the use of ultra-high-speed video to analyze scale and bagger geometries in order to optimize the entire system’s speed and efficiency.

  • High-speed camera captures video of your product being weighed
  • Allows you to view and analyze high-speed bagger functions in super-slow motion to optimize programs and settings to achieve the best output
  • Completed at Yamato’s office in Wisconsin

Contact us for assistance to learn more about our high-speed video analysis capabilities.

Customer Product Testing

Have Yamato analyze a variety of alternative bagger funnel and transition funnel configurations for you.

  • Helps you identify the best possible transfer of product leaving the scale and entering the bagger
  • Variety of Yamato weighers and flexible scale stands in stock to fit a range of configurations, so we can test your exact bagger for the most accurate representation of the production environment
  • Completed at Yamato’s office in Wisconsin

To learn how to have Yamato test your product, contact us